Why AI Should Work with Employees, Rather Than Replace Them
There are few people who have been able to tune out the chatter about artificial intelligence. Seemingly wherever you turn, there’s a new way AI is about to revolutionize the world. Not everyone, however, is completely on board with this. There are many people who—justifiably—believe that AI will lead to a massive loss of jobs. While this may be true to some extent, it doesn’t nearly tell the whole story. In reality, it’s likely that AI will actually create more opportunities for humans. Here’s how AI data analytics can work with employees, and not replace them.
Increase Employee SatisfactionDon’t you want your employees to be happier at work? The proliferation of AI might be able to help. There are currently programs in the works specifically designed to analyze employee satisfaction. Sounds too futuristic to be true? Well, get ready to be surprised. This is something that’s already being implemented through several avenues. AI is already learning how to read and interpret facial expressions. It’s also being used to determine employee satisfaction through the tone of emails. All of these advances will hopefully lead to more fulfilling workplace experiences as human resources and other teams can track trends that lead to employee dissatisfaction.
Take over Repetitive TasksThere’s nothing glamorous about repetition. Jobs that only require executing pre-set actions will be some of the first to be overtaken by AI. However, this shouldn’t be regarded as a totally bad thing. As AI continues to take over certain processes, it will allow for a proliferation of nuanced ones. If all procedural tasks are taken care of, people will be able to branch out into more humanistic areas. This might sound overly optimistic; but it’s one of the promising possibilities of AI.
Better Data Analysis OverallArtificial intelligence is going to play a major role in changing the way we interact with data. For instance, AI data analysis has the remarkable ability to anticipate answers to questions you have yet to ask. Here’s an example:
Let’s say you are researching the number of units sold nationwide in Q4. A robust AI data analytics platform will, of course, deliver those results. But it can also return insights that you might not have considered. Such as the number of units sold on the East Coast, which dwarves sales in the rest of the country. This unprompted insight could help you modify your company strategy. It’s just another way AI is help businesses get the most out of their data.
Personalized Learning ProgramsPeople learn at different speeds. People learn in different ways. Wouldn’t it be nice if there were a way to accommodate all these individuals? That’s possible with the power of AI. Personalized learning programs—tailor-made for individual needs—will be the future of on-boarding and continuing education. Imagine how much faster employees will learn concepts if their teacher understands their precise needs. This is the potential presented to us with the concept of personalized learning programs through AI.
Upskill Your EmployeesWhen AI comes to your company, you will inevitably need to “upskill” your employees to adapt to the changes. Some people will certainly be resistant to this. Change is often difficult. On the other hand, your employees will be learning new, more relevant skills. As technology progresses, the need for skilled workers will go up along with it. This additional training and development will be beneficial for employees and employers alike.
It’s certainly reasonable to be weary of a future driven by artificial intelligence. However, if correctly navigated, there are many highly desirable outcomes that will come from embracing its presence.
Source : https://www.digitalinformationworld.com/2018/03/why-ai-should-work-with-employees.html